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Lord's Healthcare

Legal

Terms of use

The terms that apply when you use this website.

Last updated: 1 October 2026

1. About these terms

This website is operated by Lords Healthcare (Pvt) Limited, 122-B Venus Housing Society, Ferozpur Road, Lahore, Pakistan, together with its UK entity LORDS HEALTH LTD, 167-169 Great Portland Street, London W1W 5PF, United Kingdom, and its US affiliateLords Healthcare LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA ("Lords Healthcare", "we", "us"). By using the website you accept these terms. If you do not agree, please do not use the website. Contact: bizdev@lordshealthcare.co.uk.

2. Business use only

This website is intended for business buyers such as importers, distributors, brand owners and their advisers. It is not directed at consumers, and we do not sell products to consumers through it.

3. Product information

  • Product listings, compositions, dosage forms, pack sizes and other information are provided for business-to-business information only.
  • Nothing on this website is a health, medical or nutrition claim, or medical advice. Product listings describe composition only.
  • Information on the website is not an offer to sell. Prices, specifications, minimum order quantities, lead times and other terms are binding only when confirmed in a written quotation or contract signed by us.
  • Compositions and specifications may change and must be confirmed against the batch specification and Certificate of Analysis for each order.
  • References to certifications and registrations describe our status at the time of writing. Certificate copies are available to qualified buyers on request.

4. Destination-market compliance

The importer, distributor or brand owner is responsible for making sure that products, formulations, labelling, claims, notifications, registrations and marketing comply with the laws and regulations of each market where they are imported, placed on the market or sold. We can provide supporting documents on request, but this does not transfer that responsibility to us.

5. Chat assistant

The chat assistant uses artificial intelligence to answer questions from our published information. Its replies are indicative, may contain mistakes and do not form part of any contract. Please confirm important details with our export desk. Do not enter sensitive personal data into the chat.

6. Acceptable use

You must not:

  • use the website in any unlawful way or for any fraudulent purpose;
  • attempt to gain unauthorised access to the website, its servers or related systems;
  • introduce viruses or other harmful code, or interfere with the website's operation;
  • use automated tools to send messages through the chat assistant or to scrape the website in bulk; or
  • send spam or unsolicited marketing through our contact channels.

7. Intellectual property

The content of this website, including text, images, product data, logos and design, belongs to us or our licensors. You may view and print pages for your own business evaluation of our products. Any other use, including copying product data or images for publication, needs our written permission.

The website links to third-party services such as WhatsApp. We are not responsible for their content or how they handle your data.

9. Availability

We try to keep the website accurate and available, but we provide it "as is" and do not guarantee that it will be uninterrupted, error-free or up to date. We may change or withdraw any part of it at any time.

10. Liability

To the extent permitted by law, we are not liable for any loss or damage arising from use of, or reliance on, the website or its content, including loss of profit, business, revenue or opportunity, or any indirect or consequential loss. Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, or for fraud.

11. Privacy

Our privacy policy and cookie policy explain how we handle personal data and browser storage.

12. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. Supply of products is governed by the terms of the relevant quotation or contract.

13. Changes

We may update these terms from time to time. The date at the top shows when they were last changed.