
Buyer FAQ
Supplement manufacturing FAQ for importers
MOQ 5,000 packs per SKU (negotiable to 3,000), lead time 4 weeks (about 3 months for custom formulations), samples dispatched immediately, payment by T/T and a CoA with every batch. Details below.
At a glance
Key terms for bulk supply
- MOQ
- 5,000 packs per SKU, negotiable to 3,000
- Lead time
- 4 weeks; about 3 months for custom formulations
- Samples
- Dispatched immediately
- Payment
- T/T (telegraphic transfer)
- Shipping
- Air or sea freight, worldwide
- Documents
- CoA with every batch
What is the minimum order quantity (MOQ)?
Our MOQ is 5,000 packs per SKU, negotiable down to 3,000 packs. The final quantity is confirmed in the written quotation.
What is the lead time for a private-label or contract order?
Lead time is 4 weeks from confirmed artwork for products in our catalogue. A custom formulation takes about 3 months, because the composition is developed and agreed before production.
How does the private-label process work?
Private labelling runs in six steps: (1) you send your market, brand name, products, pack format and quantity; (2) we dispatch samples for evaluation; (3) the composition, pack and artwork requirements are fixed and we send a written quotation; (4) your artwork is checked against the agreed composition before print; (5) we manufacture, typically in 4 weeks from confirmed artwork; (6) we ship by air or sea with a Certificate of Analysis for every batch.
What does Lords Healthcare do?
Lords Healthcare (Pvt) Limited is a contract manufacturer of nutraceuticals and food supplements for importers, distributors and brands. It offers private label manufacturing, toll manufacturing, custom formulations and contract packaging of tablets, capsules, sachets, syrups, oral drops, oral solutions, lozenges and oral sprays, with 238 registered products and UK and US entities (LORDS HEALTH LTD and Lords Healthcare LLC).
Do you manufacture private label supplements for UK and EU brands?
Yes. We manufacture private label food supplements for importers, distributors and brand owners in the UK and EU, from the 220 formulations in our export catalogue or an agreed custom composition. Our UK entity, LORDS HEALTH LTD, is at 167-169 Great Portland Street, London W1W 5PF. The importer remains responsible for notifying the product and approving consumer labelling in the destination market.
What is the difference between toll manufacturing and private labelling?
In toll manufacturing we produce your own agreed specification in our facility. In private labelling we manufacture one of our catalogue formulations, or an agreed composition, and pack it under your brand. Both run with the same MOQ (5,000 packs per SKU, negotiable to 3,000), a 4-week lead time from confirmed artwork and a Certificate of Analysis with every batch.
Which certifications does Lords Healthcare hold?
Lords Healthcare holds ISO 9001:2015, GMP, DRAP registration (Drug Regulatory Authority of Pakistan), HACCP, Halal, Non-GMO and Vegan certifications. Certificate copies are shared with qualified buyers on request.
Are your supplements Halal, vegan and Non-GMO?
Lords Healthcare holds Halal, Vegan and Non-GMO certifications, alongside ISO 9001:2015, GMP, DRAP registration and HACCP, and offers vegan-suitable options. Ask the export desk which products suit your requirement; certificate copies are shared with qualified buyers on request.
What documents do you supply for export to the EU and UK?
Every batch ships with a Certificate of Analysis (CoA). Product specification sheets, stability data, a Free Sale Certificate and a DRAP GMP certificate are available on request, and we support product dossiers and label checks against the agreed composition. The importer remains responsible for notifying or registering the product and approving consumer labelling in the destination market.
Can I get samples before ordering?
Yes. Samples are dispatched immediately once we have your details and the products you want to evaluate. Request them through the contact form or on WhatsApp.
What are your payment terms?
Payment is by T/T (telegraphic transfer). The full commercial terms for each order are set out in the written quotation.
How do you ship orders?
We ship worldwide by air or sea freight, with a Certificate of Analysis for every batch and the export documents your importer asks for.
Which dosage forms and products can you manufacture?
We manufacture tablets, capsules, sachets, syrups, oral drops, oral solutions, lozenges and oral sprays. Our catalogue lists 220 registered formulations, available for private label, toll manufacturing or adaptation.
Do you develop custom formulations?
Yes. We turn your brief into a written composition with ingredient grades and amounts per unit, agree the specification with you, then manufacture it. Custom formulation takes about 3 months.
Do you publish prices?
No. Pricing depends on the product, pack and quantity, so our export desk sends a written quotation for each enquiry.
Where is Lords Healthcare based?
Lords Healthcare (Pvt) Limited has its head office at 122-B Venus Housing Society, Ferozpur Road, Lahore, and its manufacturing facility at 12 KM, Lahore Road, Layyah, Pakistan. Our UK entity, LORDS HEALTH LTD, is at 167-169 Great Portland Street, London W1W 5PF, and our US entity, Lords Healthcare LLC, is at 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA.
How long has Lords Healthcare been manufacturing?
Lords Healthcare was established in 2024. It is the nutraceutical company of Lords Group, which has manufactured pharmaceuticals in Pakistan for more than 13 years, and it runs under the same quality systems.
Do you write health claims for our labels?
No. We list composition only and make no health claims. Claim wording for your market is decided by your regulatory team; we check artwork against the agreed composition.
How do I contact the export desk?
Email bizdev@lordshealthcare.co.uk or message +44 7834 222294 on WhatsApp. Include your market, products and estimated volume for the fastest reply.

Export desk
Question not answered here?
Ask our export desk on WhatsApp or by email. Include your market, products and estimated volume for the fastest reply.

